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Integrating Odin AI for Real-Time Voice Response in Thoughtly Calls

Avatar of DuPont OctaviusDuPont Octavius
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We're integrating an external AI agent (Odin AI) for real-time voice response in Thoughtly calls. Questions:

  1. 1.

    Real-time API: Does Thoughtly have an API for sending real-time text responses during active calls? If yes, please provide API documentation (endpoint, request/response format, auth, latency).

  2. 2.

    Automation Alternatives: If no direct API, can Thoughtly's automation features (webhooks, etc.) enable real-time external agent interaction? Recommended approaches?

  3. 3.

    "Call in Progress" Webhook: Is there a webhook event during active calls (per utterance) with transcribed user speech? Event name and payload details?

Thanks for your help!

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