Integrating Odin AI for Real-Time Voice Response in Thoughtly Calls
We're integrating an external AI agent (Odin AI) for real-time voice response in Thoughtly calls. Questions:
- 1.
Real-time API: Does Thoughtly have an API for sending real-time text responses during active calls? If yes, please provide API documentation (endpoint, request/response format, auth, latency).
- 2.
Automation Alternatives: If no direct API, can Thoughtly's automation features (webhooks, etc.) enable real-time external agent interaction? Recommended approaches?
- 3.
"Call in Progress" Webhook: Is there a webhook event during active calls (per utterance) with transcribed user speech? Event name and payload details?
Thanks for your help!