Using Metadata/Variables in 1.5 for Outbound Calls Issues

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Is there anyone using 1.5 and outbound calls using metadata/variables? I am using {Description} for example, which I passed into the API variables. 1.0 has no issue replacing {Description} with the variable passed, but now 1.5 actually says "Description"

  • Avatar of Tony K
    Tony K
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    Torrey Leonard after the call, I decided to give 1.5 another shot. Do you know if you guys are accepting metadata through the API just like 1.0 is accepting the metadata?

  • Avatar of Torrey Leonard
    Torrey Leonard
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    Nice! Yes, we should be. Let me check with the team

  • Avatar of Chris Guzman
    Chris Guzman
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    good question here

  • Avatar of Tony K
    Tony K
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    works perfectly for me in 1.0, but not in 1.5

  • Avatar of Chris Guzman
    Chris Guzman
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    what meta data do you pull to have the agent say the first name (when it pulls the data from a form builder)?

  • Avatar of Tony K
    Tony K
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    I am sending in metadata with a name, so I reference that

  • Avatar of Tony K
    Tony K
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    ie - if you pass in "firstName" then in the node I use {firstName}

  • Avatar of Tony K
    Tony K
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    Torrey Leonard were you able to confirm

  • Avatar of Alex Casella (Thoughtly)
    Alex Casella (Thoughtly)
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    should be working in v1.5

  • Avatar of Chris Guzman
    Chris Guzman
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    What worked for me was {Contact: Name} in zapier and now it says first name

  • Avatar of Tony K
    Tony K
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    So Zapier is sending the string Contact: Name = "John" ???

  • Avatar of Tony K
    Tony K
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    I would assume it would send something like "Name": "John" and then in thoughtly you would use {Name}

  • Avatar of Alex Casella (Thoughtly)
    Alex Casella (Thoughtly)
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    David Osemwegie can you help here?

  • Avatar of Tony K
    Tony K
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    I was asking Chris, as I am passing to 1.0 and it works perfectly from API

  • Avatar of Tony K
    Tony K
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    I just changed the id for the 1.5 agent I added and it wasn't working

  • Avatar of Tony K
    Tony K
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    so that is why I am wondering if it is handled differently

  • Avatar of Tony K
    Tony K
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    are you able to help me with verification?

  • Avatar of Tony K
    Tony K
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    I have my incorporation documents

  • Avatar of Chris Guzman
    Chris Guzman
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    Call isnt triggering from zapier. it was working earlier.. any reason to why that is?