Thoughtly Community Icon
Join our Slack Community
Feature Requests

Update Agent Notifications to Include External Email Addresses

Avatar of Christopher SaysonChristopher Sayson
·
·

Please add email address in the enable notifications section of the agents. I want to be able to send notifications to people that are not on my team.

2 comments

  • Avatar of Tony K
    Tony K
    ·
    ·

    you can also add a post-call automation to do this very easily.

  • Avatar of Carlos
    Carlos
    ·
    ·

    Yes, do rely on automations for this. It's very likely post call actions will become automations at some point down the road.