Meeting Notes: Thoughtly Updates, Features, and User Feedback

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Notes from todays meeting in case you missed it. Thoughtly Updates and Features (03:46 - 13:32)

  • Tony Q: Made progress with his fourth thought lead

  • Torrey Leonard: New version 1.8 (labeled as 1.5) is now available

  • Colin Mackrell: Tested new version, described it as ‘game-changing’

  • Version 1.8 is conversational and includes in-call actions

Agency Building and Pricing (13:32 - 24:44)

  • Tony Q: Planning to offer simple thought leaders for small businesses

  • Torrey Leonard: Suggested pricing higher than $49/month

  • Chris Fancy: Emphasized value of answering calls over weekends

  • White label dashboard coming in next two months

  • Torrey: No additional fee for reselling Thoughtly currently

Technical Features and Integration (24:44 - 43:19)

  • Steven: Inquired about onboarding costs and white label features

  • Torrey: Explained 9 cents per minute pricing for talk time

  • SMS functionality costs 7.2 cents per message

  • Dan: Asked about WhatsApp integration and memory features

  • Torrey: WhatsApp integration coming soon, explained approach to memory

Call Handling and Agent Personalities (43:19 - 52:59)

  • Torrey: Demonstrated Tessa, the AI assistant, and her conversational abilities

  • Tessa can identify caller’s location and engage in casual conversation

  • John, the AI sales agent, introduced as a pushy salesman persona

  • Ash introduced as the SDR making outbound calls

New Agent Version 1.8 (52:59 - 01:07:01)

  • Colin: Confirmed version 1.8 is live but still labeled as 1.5 1.8 is conversational with mid-call actions

  • Chris Fancy: Inquired about migrating agents from version 1 to 1.8

  • Torrey: Assured automatic migration to V2 in the future

️ Technical Discussions and Improvements (01:07:01 - 01:17:27)

  • Tony K: Suggested adding a logic debugger for call flows

  • Colin: Explained how to use variables in prompts and outcomes

  • Discussed potential for renaming nodes and adding conditional logic

User Feedback and Feature Requests (01:17:27 - 01:24:33)

  • Taz: Requested a full-blown academy for Thoughtly

  • Carlos: Mentioned plans for a certification program

  • Chris Guzman: Praised Thoughtly platform, offered to provide video testimonial

Version 1.8 Clarifications (01:24:33 - 01:33:27)

  • Shane: Sought clarification on differences between 1.5 and 1.8

  • Colin: Confirmed 1.8 is conversational with mid-call actions

  • Discussed potential for slider settings to control conversation style

Troubleshooting and International Considerations (01:33:27 - 01:39:15)

  • Chris Fancy: Noted better latency when using phone numbers vs ‘call me’ button

  • Colin: Investigating issues with calls ringing or talking while ringing

  • Discussed potential differences in call behavior for non-US numbers

Advanced Features and User Experience (01:39:15 - 01:47:03)

  • Tony K: Inquired about adding specific end-call instructions

  • Colin: Explained how to use advanced prompts for consistent end-call messages

  • Discussed upcoming ‘objective node’ feature for controlling conversation flow

Testing and Feedback (01:47:03 - 01:52:26)

  • Colin: Encouraged users to try 1.8 and provide feedback

  • Chris Fancy: Shared tip about using ChatGPT to create Thoughtly scripts

  • Discussed pros and cons of different approaches to handling processing delays

AI Disclosure and User Acceptance (01:52:27 - 02:00:01)

  • Steven: Raised question about disclosing AI nature at call start

  • Chris Fancy: Noted better acceptance in UK when AI nature is disclosed upfront

  • Tony K: Suggested increasing character limit for introduction speak node