Meeting Notes: Thoughtly Updates, Features, and User Feedback
Notes from todays meeting in case you missed it. Thoughtly Updates and Features (03:46 - 13:32)
Tony Q: Made progress with his fourth thought lead
Torrey Leonard: New version 1.8 (labeled as 1.5) is now available
Colin Mackrell: Tested new version, described it as āgame-changingā
Version 1.8 is conversational and includes in-call actions
Agency Building and Pricing (13:32 - 24:44)
Tony Q: Planning to offer simple thought leaders for small businesses
Torrey Leonard: Suggested pricing higher than $49/month
Chris Fancy: Emphasized value of answering calls over weekends
White label dashboard coming in next two months
Torrey: No additional fee for reselling Thoughtly currently
Technical Features and Integration (24:44 - 43:19)
Steven: Inquired about onboarding costs and white label features
Torrey: Explained 9 cents per minute pricing for talk time
SMS functionality costs 7.2 cents per message
Dan: Asked about WhatsApp integration and memory features
Torrey: WhatsApp integration coming soon, explained approach to memory
Call Handling and Agent Personalities (43:19 - 52:59)
Torrey: Demonstrated Tessa, the AI assistant, and her conversational abilities
Tessa can identify callerās location and engage in casual conversation
John, the AI sales agent, introduced as a pushy salesman persona
Ash introduced as the SDR making outbound calls
New Agent Version 1.8 (52:59 - 01:07:01)
Colin: Confirmed version 1.8 is live but still labeled as 1.5 1.8 is conversational with mid-call actions
Chris Fancy: Inquired about migrating agents from version 1 to 1.8
Torrey: Assured automatic migration to V2 in the future
ļø Technical Discussions and Improvements (01:07:01 - 01:17:27)
Tony K: Suggested adding a logic debugger for call flows
Colin: Explained how to use variables in prompts and outcomes
Discussed potential for renaming nodes and adding conditional logic
User Feedback and Feature Requests (01:17:27 - 01:24:33)
Taz: Requested a full-blown academy for Thoughtly
Carlos: Mentioned plans for a certification program
Chris Guzman: Praised Thoughtly platform, offered to provide video testimonial
Version 1.8 Clarifications (01:24:33 - 01:33:27)
Shane: Sought clarification on differences between 1.5 and 1.8
Colin: Confirmed 1.8 is conversational with mid-call actions
Discussed potential for slider settings to control conversation style
Troubleshooting and International Considerations (01:33:27 - 01:39:15)
Chris Fancy: Noted better latency when using phone numbers vs ācall meā button
Colin: Investigating issues with calls ringing or talking while ringing
Discussed potential differences in call behavior for non-US numbers
Advanced Features and User Experience (01:39:15 - 01:47:03)
Tony K: Inquired about adding specific end-call instructions
Colin: Explained how to use advanced prompts for consistent end-call messages
Discussed upcoming āobjective nodeā feature for controlling conversation flow
Testing and Feedback (01:47:03 - 01:52:26)
Colin: Encouraged users to try 1.8 and provide feedback
Chris Fancy: Shared tip about using ChatGPT to create Thoughtly scripts
Discussed pros and cons of different approaches to handling processing delays
AI Disclosure and User Acceptance (01:52:27 - 02:00:01)
Steven: Raised question about disclosing AI nature at call start
Chris Fancy: Noted better acceptance in UK when AI nature is disclosed upfront
Tony K: Suggested increasing character limit for introduction speak node