GoHighLevel Integration: Appointment Rescheduling and Cancellation?

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Does the GoHighLevel integration allow for appointment rescheduling and cancellation? The docs say it does and the AI response says it does. However, in the actions options, it only allows for getting available times and scheduling an appointment under the GHL actions. Thanks.

4 comments

Maksym Protsenko
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👋 Hi Xan, Max from Thoughtly here. Good question! Let me confirm on the GoHighLevel integration's capabilities with my team, and I'll get back to you with answers. Thank you! 🙏
Maksym Protsenko
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Hi Xan Hong, I have checked on your question with my team, and unfortunately the GoHighLevel integration does not support canceling and rescheduling appointments. It only supports scheduling appointments for now, but we are actively working on expanding it's capabilities! We will have to fix our documentation with the correct information about this integration's capabilities. Let me know if you have any questions! Thank you for your feedback! 🙏
Xan Hong
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Maksym Protsenko do we have a timeline on execution of this? We have an active project that we are working on currently. This may affect how we do the build out.
Maksym Protsenko
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Xan Hong Unfortunately I do not have a timeline on expanding the GoHighLevel integration's capabilities as of now, but we always make any big feature update announcements in the Announcements channel on Slack. Stay tuned for updates!