Issues with Test Calls: Agent Fails to Connect After Multiple Tries

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2. I am trying to make test calls with my agent, it will not call me ....tried 4 times...

Maksym Protsenko
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Hi David, could you share a bit more context on your issue? What did you attempt to do? Did you press the "Call Me" button to initiate a phone call or did you use another way to make a phone call? Also, what is your Thoughtly's account name?