Inserting Dynamic Pricing Information into Phone Calls with Thoughtly

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Is it possible to insert dynamic information into a phone call? Let's say I have it to where someone calls in and wants to check on pricing of something that can change daily, like todays market price on Redfish. How could I make it easy on my end users to update the price and it get into Thoughtly?

  • Avatar of Tony K
    Tony K
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    you can use mid-call actions

  • Avatar of Frank Collette
    Frank Collette
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    So I could make it do a call out to N8N which could pull a field from Wordpress

  • Avatar of Tony K
    Tony K
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    yes, or technically you could just call a wordpress API if it is a simple pull and get

  • Avatar of Tony K
    Tony K
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    so no need to use n8n if your wordpress can give data based on a webhook call

  • Avatar of Frank Collette
    Frank Collette
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    Thanks Tony, you should be paid as official support 🙂

  • Avatar of Tony K
    Tony K
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    or API

  • Avatar of Tony K
    Tony K
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    lol I would do it 😄

  • Avatar of Frank Collette
    Frank Collette
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    How was the call today? I hate I missed it

  • Avatar of Tony K
    Tony K
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    was good. Next week they will be introducing the whitelabel I believe. I'm sure there are dozens of recordings - there are always those bots in there lol