Variables in v1.8: Availability and Usage Tips

are you using API? Metadata is accessible {{metadata.variable}}

Nah I'm using the builder

Tony K

what variables are you talking about? You can use extract fields to get variables from the conversation

and then you can use those in webhooks and such

In the start node type @ and you get a list of variables that you can use Tony K

those are just minimal default ones.

they have those tho, but I think Torrey Leonard said they are being implemented still, so not sure they are all working at the moment

Ya that's the problem, seems kinda half baked

And it's not just the minimal default ones, that's where you're mistaken

In fact in v1 (doesn't work in v1.8), you could access the answer for every prior node using the @ symbol in the End node Tony K

that's the @

you can do {Name} in v1

Try @ on the end node of one of you v1 agents...it will give you access to all the outcomes, answers, metadata, and those default contact ones

v1.8 we can't access them in the end node

And neither can we access them in any speak node

ya, I was just speaking of the default ones, and I've always used {variable} in v1 nodes

I'm surprised this is still not implemented

Did you go to their weekly call...what's happening...no updates in a while

I did

Hi there Shay and Tony, in v1.8 we have changed the way slightly for how variables are used. It allows more control by the user. Below is a link to our docs Shay R that has additional information regarding variable usage. https://docs.thoughtly.com/build/agent-builder/variables

Colin Didn't Torrey say that the variables weren't all working yet

Colin also can we please either get { variable } or {{ variable }} ... this {{ variable } is killing me 😅

So the @ symbol will not be a way to access variables?

I personally think that's a step backwards...but maybe that's just me

And bring back the green highlighting of variables in all speak nodes

The @ system Shay is referring to is not in v1.8, but it may get added back since we have been getting some requests from the community for that. However, the {{variableName}} notation should be working and highlighting green on all nodes.

Don't see any green highlights, v1.8

ya highlighting is broken, but {{ }} works

Anyways that's not a huge deal. I'll try referencing the metadata variables directly using {{variableName}}

But what about the response of a speak node. It's infinitely better to target as possible in the End node of v1

metadata is from passing through APIs though

My apologies "attributes" Tony K

So wait Colin how do I access attributes?

{Attribute: variableName} according to @ symbol in the Start node

Shay R Do you have a few minutes to hop in a call so I can help you sort this out, I am not quite sure anymore exactly what you are trying to do and want to make sure I get you the correct information.

Colin That would be great. Are you available in 1 hour?

Shay R Sure, I can be available then. I'll dm you then and we can get in a call.

Excellent, thank you so much Colin

I'm happy to help

Also Tony K where can I access the weekly call info and any transcripts or recordings?

Or Colin if you wanna answer that

I don't know - there were like 20 bots in there so someone has it 😄

Thanks again Colin

Did you figure out what you needed?