Choosing Team Members for Email Notifications by Agent in Thoughtly

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Are there some way to choose who from your Thoughtly's team will receive the email notifications per agent?

  • Avatar of Artur DouraSoft
    Artur DouraSoft
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    Example: Agent A -> I want the Person A to receive the email notifications, no one else. Agent B -> Person, A and Person B to receive the email notifications. Agent C -> Only Person C No one else besides that ppl, in other words, Person B will only receive email not from agent b, Person A will receive from Agent A and B. Person C will receive only the Agent C mail notifications

  • Avatar of Titouan Albouy
    Titouan Albouy
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    u can use webhook