Concerns About Thoughtly's Support and Workflow Issues Raised
Torrey Leonard, Maksym Protsenko I have two agents I have worked on and having built a workflow for transcript to be sent, I noticed since Friday that calls are not going into the workflows. I need to know what exactly Thoughtly stands for each time I try to reach a support team concerning back end issues there seems to be no response. Have Thoughtly forgotten her core values and what she stands for. Customer satisfaction is key and on a scale of 1 to 10 I see no place to place your support system. kindly help work on your back end and ensure smooth running of your operations. You can imaging number of customers I introduced to thoughtly and is this what they have to get? If something is wrong We believe It should not take you 12 hours to fix it. alot of business operations are currently leveraging your software, is it a crime to join your company at the detriment of others?