Issues with Twilio Calls: Any Problems with Thoughtly?

Vinícius Vicente Alves Terçariol

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Hey Torrey Leonard any problems with Thoughtly or only the Twilio? https://status.twilio.com/ my calls don’t completed

22 comments

Torrey Leonard
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Do you have an example of a call that didn't work?
Vinícius Vicente Alves Terçariol
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All, via API, clicking in the call me on Agent
Vinícius Vicente Alves Terçariol
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Vinícius Vicente Alves Terçariol
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The same error on yesterday
Vinícius Vicente Alves Terçariol
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The problem starts on the last 20 minutes
Torrey Leonard
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Hmm, can you send me your team id?
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Vinícius Vicente Alves Terçariol
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I'm shared in particular, thanks
Torrey Leonard
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Thanks for sending me that. When did you try this? Does it work now?
Vinícius Vicente Alves Terçariol
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The image it's now
Torrey Leonard
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Hmm
Torrey Leonard
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Can you try now?
Vinícius Vicente Alves Terçariol
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Same problem
Artur DouraSoft
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That very same issue was happening yesterday Tony K, remember we were talking about the API calls returning "400 authenticate", it was this very same situation here, but here is in the UI.
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Tony K
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hopefully they can track down what is happening
Torrey Leonard
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Hmm, I think we'll have this sorted shortly. Something is amiss in Twilioland
Torrey Leonard
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Spoke with Telnyx today, they're eager to work with us as well so both will be used. That way if one doesn't work, we'll use the other. You won't notice the difference
Torrey Leonard
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Give me 25 mins
Torrey Leonard
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Mind trying now?
Torrey Leonard
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Vinícius Vicente Alves Terçariol
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Vinícius Vicente Alves Terçariol
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Now it’s ok!
Vinícius Vicente Alves Terçariol
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Thanks
Torrey Leonard
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🙌 amazing! great to hear
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