Maximize Client Success with Thought.ly: Innovative Agent Solutions

Every day is a win with Thought.ly! Nearly limitless use cases for my clients. Keep refining and dialing in the agents, and they’ll perform flawlessly! Adjust rules, optimize call flow, try new voices... It’s hands down the most fun you can have at 2am. 😉

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7 comments

Lasse
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Great to hear, what languages are deploying in? I'm not having so great time with multilingual setup. Also the agent takes 30 seconds to pickup the call 😥
Rob Tiller
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30 seconds to pick up the inbound call? Wow, I have not noticed that yet outside of an anomoly. Are you US located?
Rob Tiller
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Jake F Love it! What use cases are you seeing the best success in for you and your clients?
Jake F
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Lasse I’m currently using English only so I can’t speak to multilingual.
Jake F
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Rob Tiller Quick wins for me are inbound/outbound sales/follow up agents and IVR setups. Spend time with the ai agent… call it a lot, try to break it, adjust the guardrails… just takes a few tries to find the sweet spot between voices, prompt, outcomes, rules, advanced prompt and genius. Approach it like you’re training an employee, it takes time, it will make mistakes at first and its probably your fault 🤣
Lasse
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Rob Tiller Not in US, but I am guessing the delay is caused with the automation running before call gets connected.
Dan
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What's the user case for IVR setup?